Privacy Policy

Last updated: November 9, 2026

Remake The Video ("we", "us") runs remakethevideo.com, where you upload photos and get back short videos built on trending clips. This page explains what we keep and what we do with it. Questions go to support@remakethevideo.com.

Data we hold

• Account details. The email you sign up with, the name you choose and, if you sign in with Google, the basic profile Google shares. Passwords are stored only as salted hashes.
• Photos you upload. Each photo is re-encoded (location data and other EXIF tags are removed) and stored under your account so it can be used for the remake you asked for.
• Videos we make for you. The finished remake, its poster frame and, for some trends, a side-by-side reference sheet of the photos you supplied.
• Payments. When you buy credits, the payment provider (Stripe or PayPal) handles your card. We receive the order status, amount and an order reference, never your full card number.
• Basic logs. IP address, browser type and request times, kept for security, fraud prevention and debugging.

How photos and videos are used

Your photos are sent to the video model providers we use (through KIE) only to make the remake you requested. A vision model may also write a short description of each photo (hair, clothes) so the people in multi-person trends are not mixed up. We do not use your photos or videos to train models, and we do not sell them.

Finished videos are public by default in the gallery of their trend page so other visitors can see real results. You can switch any video to private, or delete it, from My videos at any time. Private videos are only reachable by you.

Service providers

We rely on a small set of processors: Supabase (database), Cloudflare R2 (file storage), Vercel (hosting), KIE and the model providers it routes to (video and image processing), Stripe and PayPal (payments), Plunk (account email) and Google (optional sign-in). Each receives only what it needs for its part of the service.

Retention and deletion

We keep photos and videos for as long as your account exists, unless you remove them sooner. Once you delete a video it disappears from My videos and from every gallery, and its files are purged from storage within 30 days. To delete your whole account and everything in it, email us from the address on the account.

Your rights

Depending on where you live (for example under the GDPR or CCPA) you can ask for a copy of your data, a correction, deletion, or a restriction on processing. Email us and we will answer within 30 days.

Photos of other people and minors

Use photos of yourself, or of grown-ups who said yes to appearing in your remake. The site is not meant for children: pictures of people younger than 18 are not allowed, and you need to be 18 or older to use it. Photos of public figures are refused by the video models and are not allowed.

Cookies

We use the cookies needed to keep you signed in and to complete checkout. If we add analytics, it will be aggregate and privacy-friendly. We do not use advertising cookies.

Changes

If this policy changes in a way that matters, we will update the date above and, for significant changes, tell signed-in users by email.